Privacy policy
Who we are
Slovensko kosmatinsko društvo a registered non-profit organization with registration number 2708957000.
All the revenues made during the event will be used for equipment or services to improve the next editions of SFC.
We will never sell your personal data to anyone.
What We Collect and Receive
In order for us to provide you the best possible experience on our websites, we need to collect and process certain information. Depending on your use of the Services, that may include:
- Contact us via email — for example, when you ask for support, send us questions or comments, or report a problem, we will collect your name, email address, message, etc. We use this data solely in connection with answering the queries we receive.
- Usage data — when you visit our site, we will store: the website from which you visited us from, the parts of our site you visit, the date and duration of your visit, your anonymized IP address, information from the device (device type, operating system, screen resolution, language, country you are located in, and web browser type) you used during your visit, and more. We process this usage data in Matomo Analytics for statistical purposes, to improve our site and to recognize and stop any misuse.
- Cookies — we use cookies (small data files transferred onto computers or devices by sites) for record-keeping purposes and to enhance functionality on our site. You may deactivate or restrict the transmission of cookies by changing the settings of your web browser. Cookies that are already stored may be deleted at any time.
- Create an account — when you sign up for and open an account on our website, we may ask you to provide us with information such as your name, character name, telegram handle, email address and other personal details (address, birthday) to identify you at the convention. As otherwise detailed in this Privacy Policy, we will solely process this information to provide you with the service you signed up for and/or purchased.
How do we use your data?
We use your provided data in order to:
- Process online payments (e-mail address),
- manage your reservation with the hotel (full name, address, e-mail address, birthday),
- send you important updates regarding your account or future/ongoing events (e-mail address),
- verify your account in any support inquiries (e-mail address, telegram),
- create official documents regarding the convention (full name, address, e-mail address)
- liability waiver (all attendees are required to sign a physical copy this waiver when signing in at the actual convention)
- dealer's agreement (all Dealer's Den sellers are required to sign this agreement)
- official warnings, restraining orders, banishment / expulsion notices (appropriate action will be taken, based on the convention rules and regulations and will be enforced by our security)
To ensure the safety and well-being of our participants, Slovensko kosmatinsko društvo may collect your contact information for emergency purposes. In the event of an emergency situation, we may need to reach out to you promptly and provide necessary assistance. Additionally, if any disputes or damages occur during our events, we may need to report relevant information to the appropriate authorities for resolution. Please be assured that we handle such sensitive data with the utmost care and in compliance with applicable privacy laws and regulations.
To facilitate the smooth sending and processing of our emails, Slovensko kosmatinsko društvo relies on the services of an external provider, MailGun. As part of this arrangement, MailGun may handle certain personal data in accordance with their privacy policy, which you can review here. We value the privacy of our users and ensure that any data shared with MailGun is done so securely and in compliance with applicable data protection regulations.
When handling event registrations and online payments, Slovensko kosmatinsko društvo may also receive relevant information provided by the payment processor (e.g., Stripe). This includes essential details like your name, email address, and billing address, which are securely stored by the payment processor. It's important to note that Slovensko kosmatinsko društvo does not handle or store any payment or credit card data. Rest assured that your personal information is handled with utmost care and in compliance with all applicable data protection regulations.
Cookies
Cookies are small text files that are placed on the user's device when he/she visits a site. Their purpose is to analyze web traffic, improve user experience, save user settings and to carry out other tasks.
No third party cookies are placed on our site without the user' s consent.
The following cookies are used on the site subject to the user s consent. You may allow the placement of various sets of cookies:
| Name | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics - Used to distinguish users. | 2 years |
| _ga_TVPDNKDB6Z | Google Analytics - Used to persist session state. | 2 years |
| PHPSESSID | Session cookie. | until the end of the session |
You can manage cookies by changing privacy settings on the site or change the way your browser uses cookies in its settings any time. The placement of cookies can also be disabled in your browser for all visited sites.
Cookie consent has been denied.
Your Rights
You have the right to be informed of Personal Data processed by SFC, a right to rectification/correction, erasure and restriction of processing. You also have the right to ask from us a structured, common and machine-readable format of Personal Data you provided to us.
We can only identify you via your email address and we can only adhere to your request and provide information if we have Personal Data about you through you having made contact with us directly and/or you using our site and/or service. We cannot provide, rectify or delete any data that we store on behalf of our users or customers.
To exercise any of the rights mentioned in this Privacy Policy and/or in the event of questions or comments relating to the use of Personal Data you may contact SFC support team: [email protected]
In addition, you have the right to lodge a complaint with the data protection authority in your jurisdiction.
Retention of data
We will retain your information as long as your account is active, as necessary to provide you with the services or as otherwise set forth in this Policy. We will also retain and use this information as necessary for the purposes set out in this Policy and to the extent necessary to comply with our legal obligations, resolve disputes, enforce our agreements and protect SFC's legal rights.
We also collect and maintain aggregated, anonymized or pseudonymized information which we may retain indefinitely to protect the safety and security of our Site, improve our Services or comply with legal obligations.
Privacy Policy Changes
We may update this Policy from time to time. If we do, we’ll let you know about any material changes, either by notifying you on the website or publishing a notification on our social media.
Last update: 10.7.2023
Contact Us
E-Mail: [email protected]
EU Representative
Our EU Representative as a controller or processor not established in the Union (article 27 GDPR) is:
ePrivacy Holding GmbH
Große Bleichen 21
20354 Hamburg
Germany
External Data Protection Officer
ePrivacy GmbH
represented by Prof. Dr. Christoph Bauer
Große Bleichen 21, 20354 Hamburg
Germany
If you have any questions or concerns regarding your information, please contact [email protected].